HELP & SUPPORT

Frequently Asked Questions

Everything you need to know about the Offhand session utility and licensing system.

01. PRODUCT

Offhand is a premium utility that allows you to seamlessly transfer an active session from one client instance to another.

It allows you to switch between client setups, restart your game, or change configurations without losing your active connection or position.

No. Offhand is a lightweight utility, not a custom client, VPN, or modification to your game files.

No. Offhand works entirely on your machine. The server requires no plugins or modifications.

02. SETUP & COMPATIBILITY

Environment Status
Minecraft Java 1.21.1Supported
Fabric LoaderSupported
Official Minecraft LauncherSupported
Modrinth AppSupported / testing
Prism LauncherSupported / testing
FeatherSupported / testing
LunarUnsupported
Windows 10/11Supported
Fedora 43+Supported
  1. Purchase Offhand.
  2. Copy your license key.
  3. Download the Offhand Launcher from the private order link (download immediately).
  4. Open Offhand Launcher.
  5. Paste your license key and activate.
  6. Follow the setup instructions for the companion Fabric mod and supported Minecraft instances.

You need a compatible PC, the Offhand software, and our provided setup files configured in your client directories.

Currently, only client version 1.21.1 is officially supported.

Official Minecraft Launcher and Fabric Loader are fully supported. Modrinth App, Prism Launcher, and Feather are currently supported in testing. Lunar Client is unsupported.

Windows 10, Windows 11, and Linux (specifically Fedora 43+) are officially supported.

Yes. As long as all client instances run a supported version and are configured correctly, you can freely transition between them.

03. HANDOFFS

When you trigger a handoff, Offhand pauses local session processing and routes socket connections to the target instance. Offhand is designed to preserve the active server connection during supported handoffs. Handoff time depends on the client, server and network state.

Offhand is designed to preserve the active server connection during supported handoffs. However, server-side systems may still identify unusual connection behaviour or timing patterns.

If a handoff encounters an error, Offhand attempts to keep session routing on the source instance. Connection stability depends on network state and client stability.

No. Offhand only supports client version 1.21.1, so both source and target clients must run this version. Switch transitions between different client versions are not possible as other versions are not supported.

No. Offhand, its developers, and operators accept zero responsibility or liability under any circumstances for any server bans, account suspensions, blacklists, kicks, or loss of in-game items enforced by third-party Minecraft server administrators or anti-cheat systems. You assume 100% of all risks associated with using the software on multiplayer servers.

04. LICENSING & PRIVACY

After purchase, you receive a private Offhand Launcher download link with your license key to your email address. The launcher link expires after 2 hours and can only be used once. Download it immediately after purchase.

Each purchased client license allows for activation on exactly one active device at a time.

Yes. Licenses are bound to your computer to prevent unauthorized sharing.

Yes. Self-serve hardware ID resets are supported through your customer dashboard, subject to validation rules. If you run into issues, you can request a manual reset through our support channels.

Yes. An active internet connection is required to authenticate your license when launching the software.

We process account credentials (email address) and technical details (IP address, hardware signature) solely to validate licenses and secure daemon traffic. We do not gather or log client gameplay, chat history, or server addresses.

No. Your client credentials or session tokens are never shared with or sent to Offhand servers. All verifications are executed locally and directly with official authentication services.

Runs without memory injection. Offhand operates as an independent connection controller with no external gameplay proxy. It does not write to program memory, inject code, or alter client binary assets. However, server-side systems may still identify unusual connection behaviour.

All sales are final. We enforce a strict no-refund policy for all digital licenses. If a complete product defect prevents launching or performing core operations, a support ticket must be raised within 24 hours of purchase. Discretionary refund remedies apply if the issue cannot be resolved within 48 hours.

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